We regularly conduct participatory evaluations and have developed both qualitative and quantitative approaches to monitoring progress, outcomes and impact.

The old adage “you can’t manage what you don’t measure” is as true today as it ever was. But in the complex and messy reality of basic service provision, assessing progress is often goes beyond only simple counting of outputs or other metrics. Interventions having potential for the greatest transformational change often are the most difficult to measure, whether this is in terms of accountability, policy change or shifts in behaviours. Aguaconsult has experience of monitoring and evaluating these types of complex change processes and, most importantly, of using the outputs of monitoring to trigger dialogue and discussions around improvements to on-going programmes of intervention or support. Whether at the individual programme level or in terms of national sector processes, we have the tools and experience to monitor and the know-how to use the resultant information to help bring about positive change.