NEWS

The expansion of public utility service provision into rural and small-town contexts represents one of the most significant shifts in rural water service delivery in sub-Saharan Africa. In many countries, recent sector policies and regulatory reforms have led to the adoption or expansion of public utility models for rural and small-town water supply services. This trend is occurring through two main pathways: Pathway 1: Historically urban-focused utilities whose mandates are

Regulators are the gyroscopes of the water supply and sanitation sector, balancing the interests of policymakers, service providers, and consumers, and ensuring continued momentum and progress towards sector targets. Systems transformation will not occur without well-defined regulatory frameworks, independent and empowered regulators, robust civil society, and the judicious application of accountability and regulatory mechanisms that respond to the needs of consumers and serv

The importance of robust regulation and good governance is widely recognised. This is reflected by the Global Call to Action as well as several recently developed global or pan-African guidance materials. It is also evident in the continued progress occurring at the country-level on regulation, including: The establishment of dedicated regulatory authorities. Enabling service delivery professionalisation by reorganising the sector for commercial viability and supporting priv

Service delivery model professionalisation and the much-needed accelerated progress towards national and global water supply and sanitation targets will not happen without effective regulation. The need for effective regulatory systems is especially acute in rural settings, where the often dispersed and voluntary nature of service provision creates several challenges that regulatory actors can help to resolve through clarifying mandates, strengthening accountability pathways,

Water, sanitation, and hygiene, or WASH, is no longer just another sector affected by climate change; it is increasingly recognised as...

Introducing a multi-country study in Ghana, Ethiopia, Uganda, Kenya and Zambia Water utilities are essential institutions responsible for...

Effective regulation is essential to service delivery professionalisation and, in turn, accelerating progress toward national and global targets. While often neglected, regulation is especially important in rural areas where it can help to address several deep-rooted challenges impeding improved service delivery, including defining mandates and formalising service provider operations, establishing and upholding quality of service standards, and ensuring tariff frameworks bala

Earlier this year, we released the results of an in-depth quantitative study into the factors affecting the performance of different...