
Director, Regulation and Service Delivery Professionalisation
Bill is a senior water supply and sanitation specialist with 10 years of experience in the sector. He leads mixed-methods research and learning projects across a diverse set of critical governance topics, including regulation, policy and legal reform, and service delivery model professionalisation.
Headline projects Bill has led include an Africa-wide water supply and sanitation regulatory landscape, pan-African guidance on regulating rural water supply and sanitation services and small water supplies in other contexts, and key competencies of effective government leadership in successfully operationalising sector reforms. He has also led projects outlining the steps required to professionalise Malawi’s rural and small-town water supply services and support requirements for management model professionalisation. Bill is currently supporting Ethiopia’s Ministry of Water and Energy in developing a national strategy for regulating rural water supply and sanitation services.
Beyond these headline projects, Bill has a wealth of experience conducting research projects, providing technical assistance, and designing or evaluating water supply and sanitation programmes. This includes assignments for ESAWAS, the Conrad N. Hilton Foundation, the World Health Organization, the Osprey Foundation, FCDO, USAID, WaterAid and WSUP.




