Bill is a Senior Water and Sanitation Specialist with eight years of experience in the WASH sector. He leads mixed-methods research and learning projects across diverse countries and thematic topics, including service delivery model professionalisation, regulation, and systems strengthening.

Headline projects Bill has led include an Africa-wide water supply and sanitation regulatory landscape, pan-African guidance on regulating rural water supply and sanitation services and small water supplies in other contexts, the steps required to professionalise Malawi’s rural and small-town water supply services and support requirements for management model professionalisation. 

Beyond these headline projects, Bill has a wealth of experience conducting research projects, providing technical assistance, and designing or evaluating water supply and sanitation programmes. This includes assignments for ESAWAS, the Conrad N. Hilton Foundation, the World Health Organisation, the Osprey Foundation, FCDO, USAID, WSUP, WaterAid, Welthungerhilfe, and Splash.