Bill is Aguaconsult’s Director, Regulation and Service Delivery Professionalisation. He leads mixed-methods research and learning projects and provides technical advisory services on a range of critical governance topics, including regulation, institutional reform, and service delivery model professionalisation.

He regularly leads global and pan-African studies on key sector topics. This has included an Africa-wide water supply and sanitation regulatory landscape assessment covering 54 countries, as well as pan-African guidance on regulating rural water supply and sanitation services and small water supplies in other contexts. He has also led projects outlining key competencies of effective government leadership in successfully operationalising sector reforms, the steps required to professionalise Malawi’s rural and small-town water supply services, and support requirements for management model professionalisation. Bill is currently supporting Ethiopia’s Ministry of Water and Energy in developing a national strategy for regulating rural water supply and sanitation services.

Beyond these headline projects, Bill has a wealth of experience conducting research projects, providing technical assistance, and designing and evaluating water supply and sanitation programmes. This includes assignments for ESAWAS, several philanthropic foundations, the World Health Organization, FCDO, USAID, WaterAid and WSUP.